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Glossary

What is dealer CRM?

Dealer CRM is customer relationship management software built for dealer sales teams to capture enquiries, schedule follow-ups, manage customer history and convert leads into quotations or invoices.

Short answer

Dealer CRM is customer relationship management software built for dealer sales teams to capture enquiries, schedule follow-ups, manage customer history and convert leads into quotations or invoices.

How DealerOps 360 helps

DealerOps 360 includes CRM with lead source tracking, follow-up reminders and customer purchase/service history.

Related workflows

Explore connected workflows in Dealer CRM, Inventory, Service Tickets, AMC and Warranty.

See this in a real dealer workflow

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