Short answer
A service ticket system records customer issues, assigns technicians, tracks status, logs work notes and closes service cases with history.
How DealerOps 360 helps
DealerOps 360 provides ticket workflows, job cards, technician assignment and service reporting for dealer support teams.
Related workflows
Explore connected workflows in Dealer CRM, Inventory, Service Tickets, AMC and Warranty.
See this in a real dealer workflow
Request a guided demo using your computer or CCTV dealership examples.